FORUMS


Game keeps getting stuck on a loading screen after finding a match!



Posted: //
May 18, 2018, 1:28 p.m.



this keeps happening and is becoming a real pain in the a**. I choose to find a game using the "any" queue but the game gets stuck on a loading screen and I have to quit to the ps4s main menu.

its happened 4-5 today.


Posted: //
May 18, 2018, 3:45 p.m.



I'd contact support. No one here can help other than tell you to reinstall.

Link to support is in my signature.


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Posted: //
May 18, 2018, 4:02 p.m.



Brother Belial#4215 posted (#post-220680) said:

I'd contact support. No one here can help other than tell you to reinstall.

Link to support is in my signature.

i already have. I was just wondering if it was happening to aanyone else.


Posted: //
May 18, 2018, 6:12 p.m.


Updated //
May 18, 2018, 6:15 p.m.

Yes, this was happening to me last evening.

I am trying to log in now and it can't conect to server. Could be maintenance/patchwork

( Edit ) Nevermind just got in....


Posted: //
May 19, 2018, 10:19 p.m.



yes its happening to other people. either servers are broke or game is. SENT SUPPORT TICKET. weekend and game is unplayable. very nice work.


Posted: //
May 20, 2018, 9:59 a.m.



Ive had the issue too, although it seems to occur in the evening for me rather than morning or afternoon



Posted: //
May 20, 2018, 10:50 a.m.



Hey guys, thanks for reporting this issue with us. Are you still experiencing this issue as of Sunday, 5/20?

If so, please contact our customer service with your issue and all the troubleshooting you have tried so far.

Thanks again!


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Having game/tech issues? Submit a support ticket here!


Posted: //
July 6, 2018, 7:15 a.m.



I have the same problem.


Posted: //
July 6, 2018, 7:22 a.m.



Stoneblaster10#7639 posted (#post-223194) said:

I have the same problem.

Could You contact support? They are really the only peoplewho can help


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Posted: //
July 6, 2018, 10:24 a.m.



Stoneblaster10#7639 posted (#post-223194) said:

I have the same problem.

Hey Stoneblaster10, thanks for reporting this. We are aware that this is an issue and we are currently investigating.

Can you follow up with the following questions to our CS team:

  • Which fleet you queued up in?
  • Game mode?
  • Map?
  • Where are you located (Country)?

Please provide all this information to our support team here. Thank you for your help and bringing this to our attention!


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Having game/tech issues? Submit a support ticket here!

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