FORUMS


game update stops at 55%



Posted: //
July 20, 2018, 5:11 a.m.



Hello,

Every time I try to update the game it stops downloading at 55%.

What can I do?


Posted: //
July 20, 2018, 5:30 a.m.



Hi, do you get an error message at all? Have you tried to repair the launcher, the spanner icon in the top right.

If that fails contact support.

If you are playing on PC, download and run the support tool, this will gather information support will need, you can then submit a ticket and suport can help you a lot quicker, links to the support tool, and support are in my sig.


https://gb-live-privateassetsbucket-1359zn8x1as94.s3.amazonaws.com/images/Brother_Belial_Forum_Signature.original.original.png

i5 4690K @ 3.5GHz|8GB HyperX Savage 1600mHz|MSI H81M-E34|MSI GTX 960 Gaming 2GB|Seasonic S12G 650W|Win10 Pro X64| Corsair Spec 03 Case|

Dreadnought Support tool | Customer Support | Rookie Helping Hand Manuel


Posted: //
July 20, 2018, 12:55 p.m.



bigben2159#9764 posted (#post-223626) said:

Hello,

Every time I try to update the game it stops downloading at 55%.

What can I do?

How long have you been running the download? I would close any strenuous programs running in the background, disconnect any other devices on your network, and keep your computer connected via an ethernet cable for quickest download time. If nothing happens after keeping the download up for 24 hours, contact customer support.


VAQSeeN - Customer/Technical Support on Player Relations

Having game/tech issues? Submit a support ticket here!

This forum is restricted, posts cannot be made.