FORUMS


PSA: Ship Credit Cost Adjustments & More Matchmaking Changes



Posted: //
Nov. 11, 2016, 5:27 p.m.


Updated //
Nov. 11, 2016, 5:29 p.m.

Starbuck#6833 posted (#post-55542)

I asked two of my online friends and they can't play. I guess a lot more people have that bug. So annoying smile Matchmaking is ignoring me smile

I'm really sorry Starbuck, we're gonna get to the bottom of this as fast as possible. There are a lot of variables at hand, but it's sounding like it could certainly be MMR related. Increasing the player traffic could help, but we'll have to see. Hang tight while our teams investigate and get to the bottom of this ASAP!


Having any issues and need some assistance? Our support team would be more than happy to help! You can reach out to them here!

Miguel "MiguelItUp" Rial - Six Foot Player Relations Specialist


Posted: //
Nov. 11, 2016, 11:36 p.m.



DN_MiguelItUp#0468 posted (#post-55589)

Starbuck#6833 posted (#post-55542)

I asked two of my online friends and they can't play. I guess a lot more people have that bug. So annoying smile Matchmaking is ignoring me smile

I'm really sorry Starbuck, we're gonna get to the bottom of this as fast as possible. There are a lot of variables at hand, but it's sounding like it could certainly be MMR related. Increasing the player traffic could help, but we'll have to see. Hang tight while our teams investigate and get to the bottom of this ASAP!

"we will implement a temporary matchmaking separation between Recruit and Veteran / Legendary fleets"-refered to the patch notes. I noticed something odd with that. Since the matchmaking is supposed to pair up players within the same fleet category, I saw that during the scoreboard, every player has the same rank? but different tiered ships?

Say like I am Line Captain III and I am using a tier 3 ship in veteran fleet, the others in my team are also Line Captain III but some may be using tier 2 ships or tier 4 ships etc and in occasion 1 or 2 players might be in recruit fleet.

I do not suppose the matchmaking is actually trying to find same ranked players to pair up against as opposed to the veteran fleet or ship tier category?
Perhaps this is something to look into? not sure if i contributed much there.


Posted: //
Nov. 12, 2016, 7:19 a.m.



DN_MiguelItUp#0468 posted (#post-55589)

Starbuck#6833 posted (#post-55542)

I asked two of my online friends and they can't play. I guess a lot more people have that bug. So annoying smile Matchmaking is ignoring me smile

I'm really sorry Starbuck, we're gonna get to the bottom of this as fast as possible. There are a lot of variables at hand, but it's sounding like it could certainly be MMR related. Increasing the player traffic could help, but we'll have to see. Hang tight while our teams investigate and get to the bottom of this ASAP!

....
what about credits disappearing??? saves 29k to get a tier 3 but when i brought it you took my credits and gave me no ship??

and im not the only one with that problem


Posted: //
Nov. 14, 2016, 5:42 a.m.



Good day, Captains!

We're getting closer to a solution for the current Matchmaking issues!

But first, we want to apologize to all of you that have had a bad experience over the weekend, that were trying to get into a match but were stuck waiting for the matchmaker to do its job. We've isolated some of the affected accounts and are now working relentlessly on figuring out what is causing the problems.

We'll keep you posted as we get to the bottom of this!


Senior Community Manager, Europe "Everything Is A Nail. All You Need Is A Hammer."


Posted: //
Nov. 14, 2016, 9:29 a.m.



i was signed up but i did not have invite mail . How long i have to wait for invite mail ? or i have to buy a founder's pack to get download link and play this game ?


Posted: //
Nov. 14, 2016, 10:22 a.m.



Darius_Davion#9468 posted (#post-56819)

i was signed up but i did not have invite mail . How long i have to wait for invite mail ? or i have to buy a founder's pack to get download link and play this game ?

Closed Beta access invites are sent out at random, so we can't necessarily give you an ETA unfortunately. We send out codes weekly, so you'd have to just hang tight captain. The Founder's Packs DO guarantee you immediate access into the Closed Beta, they also include Fleet Recruitment packs which are essentially Closed Beta access codes you free to give to anyone you know. You can read more about what they contain here: https://www.greybox.com/store/en/


Having any issues and need some assistance? Our support team would be more than happy to help! You can reach out to them here!

Miguel "MiguelItUp" Rial - Six Foot Player Relations Specialist


Posted: //
Nov. 15, 2016, 9:56 a.m.



walaaa......thx so much , i will wait ..


Posted: //
Nov. 15, 2016, 1:02 p.m.



Many of us are aware that the new system put in place needs time. We can live with that and most of us have outermost respect for it. At least I do, but I want to let you know that the prices are unbalanced, too high and unequal compared to the ship. I am grateful that the prices of the fleets went down a little cause that was way too high. I understand that the game must have some kind of repetitive matches in order to play new weapons and fleets, but the amount of credit to gain from missions and matches are so low even with Elite status that it takes way too much and for gamers who can't invest hours and hours a day this game is not possible to play and progress properly. I of course understand that one match granting all your ships and modules isn't possible either.

What I ask or at least request to be looked at is a more balancing amount of credits equal to the ship. I want to buy a ship it costs 22.000 credits, but the modules on it cost either slightly less or far above which makes no sense in my book. Therefore I ask to fix that as soon as possible before people spend even more credits and time that isn't necessary. Cause we spend all our credits at those very expensive fleets and now on those unbalanced (credit wise) modules.

Our effort remains unrewarded in terms of the grind vs reward. It is simply not satisfying nor feeling of rewarding.
I honestly hope that it gets more balanced soon cause it technically forces you to use boosters to make it bearable to progress unless you can spend 6-12 hours gamin a day to get forward to tier IV & Tier V.

As many I understand fully it takes time to balance a game properly and improve it. Plus the game is still in Beta our patience is necessary and I have all that for the entire development team who has worked tirelessly to improve the game, but it is frustrating for us too.

Thank you for taking our questions and woes into consideration

Gamer798


If you desire peace, you must prepare for war.


Posted: //
Nov. 16, 2016, 3:09 p.m.


Updated //
Nov. 16, 2016, 3:10 p.m.

I agree totally with what the person said above me


Posted: //
Nov. 16, 2016, 4:25 p.m.



Pricing and progression flow is something that our teams are going to continue to evaluate and quite possibly adjust until things feel as solid as they possibly can be. We've already adjusted some of the tier / ship pricing already, and I can't imagine it's going to stop there. The teams want to make sure that the overall flow of progression feels right across the board. It may take a bit until we reach a pinpoint where the balance of progression is perfect and everyone is content.


Having any issues and need some assistance? Our support team would be more than happy to help! You can reach out to them here!

Miguel "MiguelItUp" Rial - Six Foot Player Relations Specialist

This forum is restricted, posts cannot be made.