FORUMS


Here we go again with the queue times - come on, GB!



Posted: //
Nov. 27, 2016, 12:02 a.m.



Yesterday, 11/25, everything was pretty smooth sailing. 5, maybe a 10 minute queue tops, was having a good time so I decided to blow some $ on gold to go premium. Today? Back to the same old nonsense of hours and hours of waiting with no queue pop.

Hey GB; remind me again what your refund policy is? Oh wait... I found it:

"GREY BOX MAY ALSO REFUSE ANY SUCH REFUND FOR ANY SERVICE OR GAME FOR WHICH YOU ARE NOT CHARGED ANY INITIAL FEE."

Uh oh...

Well, if this trend continues GB's going to have to decide what's more important; the quick cash grab it had or the bad press/reviews it's likely to receive if/when they don't take care of their customer base. If they're smart, and I'm really hoping they are because I do like this game, they'll at the very least compensate people the premium time they'd paid for but were unable to utilize.


Posted: //
Nov. 27, 2016, 4:30 a.m.



SAIGHDIUIR#6447 posted (#post-67049)

Well, if this trend continues GB's going to have to decide what's more important; the quick cash grab it had or the bad press/reviews it's likely to receive if/when they don't take care of their customer base. If they're smart, and I'm really hoping they are because I do like this game, they'll at the very least compensate people the premium time they'd paid for but were unable to utilize.

I know how you feel. It's like reputation and making a good name (first and money second) does not matter for these guys anymore. Regression 2.0 looks like fast one-time gain, like there's no tomorrow.


RiP Dreadnought. Another great game killed by short-sighted greed :'(


Posted: //
Nov. 27, 2016, 7:26 a.m.



just ask for your refund, i know they've refunded most players that i know off


World of dreadnoughts ftw!


Posted: //
Nov. 29, 2016, 8:35 a.m.



thedeath#8178 posted (#post-67248)

just ask for your refund, i know they've refunded most players that i know off

This is generally what I've seen. Ask for the refund, blast them when they deny it. Not here to defend them, they've lost all credibility with me, i'm just saying you probably actually have a pretty good chance of getting your cash back.


-Citizen Soldier -"Do not bring forth an argument that can be disproved with a 10 minute google search."


Posted: //
Nov. 29, 2016, 10:49 a.m.



I do not play that much because of the "iddues" the game still has and this morning was a good indicator to me. Attempted to join a Recruit Deathmatch and waited 38 minutes. Of course this has happened before and this was about the longest I have had to wait, so I cancelled and restarted another Recruit Deathmatch.... 10 minutes... 20 minutes... 30 minpliutes... sigh... 45 minutes... Really guys???... 60 minutes.... UGH!... 1 hour 15 minutes.... WTF!... ok enough - after 1hour 40PLUS minutes, I gave up.... again...

To the DN team, you have a potentially fun and addictive game here. But unless you pick up the dev pace and fix your testers issues, it will die before go-live.

One good thing is you are forcign me to study for certification updates (that I really don't want to do)! lol


Posted: //
Nov. 29, 2016, 12:54 p.m.


Updated //
Nov. 29, 2016, 1:06 p.m.

The biggest problem is there are now times when there are not even 16 people online. Could even be less because I thing a game will startup with 14.

We were all in Discord last night trying to coordinate Queues and even then we were maybe 10-12 people and could not get a game started.

The Tester base has just dropped too low.

It's funny because I've been sitting in meetings listening to Call of Duty guys discuss matchmaking improvements. Anything over 30 seconds is a fail for them. Hoping that this MM improves with more people online.


Posted: //
Nov. 29, 2016, 1:43 p.m.



Got into one Deathmatch today out of 4 tries. That took 1 hour 20 minutes while I worked on another monitor... Currently at 1 hour 30 minutes.... Sad.

I can't even go into do mods or buy anything because it says I have ) credits. This happens all the time and they show up intermittently usually after winning a match... Go figure.


Posted: //
Nov. 29, 2016, 3:34 p.m.



Strange, there's a good chance that the matchmaking algorithm could be a still off as well. But again it's something the teams are still reviewing. Matchmaking involves a ton of different variables. I just played 4 games in a row, and each wait was 3-6 minutes. I definitely look forward to the time where everyone has a similar positive experience.


Having any issues and need some assistance? Our support team would be more than happy to help! You can reach out to them here!

Miguel "MiguelItUp" Rial - Six Foot Player Relations Specialist


Posted: //
Nov. 29, 2016, 3:43 p.m.



@dn_miguelitup: regardless of the algorithm: there's still bugs where the client will show your in queue and count the timer,
even tho the server never put you in the queue


World of dreadnoughts ftw!


Posted: //
Nov. 29, 2016, 3:46 p.m.


Updated //
Nov. 29, 2016, 3:48 p.m.

thedeath#8178 posted (#post-70176)

@dn_miguelitup: regardless of the algorithm: there's still bugs where the client will show your in queue and count the timer,
even tho the server never put you in the queue

There are still bugs, sure, and our teams are definitely on top of them. It's the main reason why we're still in Closed Beta. We want to make sure the transition into Open Beta is as smooth as possible.


Having any issues and need some assistance? Our support team would be more than happy to help! You can reach out to them here!

Miguel "MiguelItUp" Rial - Six Foot Player Relations Specialist

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