Founder's Pack Compensation

Posted: //
April 29, 2016, 12:32 p.m.

Well some of us are have not been able to log even for a minute to buy some of the discounted items.

EmptyTuxedo#3505 posted (#post-25263)

Reparations for this downtime can be found in the 99.99% off SALE the Shop has, where every item in the game (including cosmetic options) are essentially free during this Pre-CBT period. These items will return to their normal prices at official launch of Closed Beta on Friday when the floodgates truly open, so this is an exclusive present for everyone in the game now.

Posted: //
April 29, 2016, 9 p.m.

Harlock#3930 posted (#post-25476)

What you paid for was a chance to beta test the game before it's available to everyone and still in early stages of development. Beta testing means there will be problems. If you are upset that the game is not 100% playable then you don't have a clear understanding what beta testing means and that is not Greybox's fault OR their problem.

Oh no im fully aware what beta test means. But read what they said in the founders pack. What they specifically say you get for paying for this item > what beta stands for. It doesnt matter if its a beta. If you dont deliver on what you say youre selling, that is a problem, beta or not. Saying its a beta does no dissolve the company of any blame. And i didnt even buy a founders pack FYI, im just tired of the bad logic that "OMG ITS BETA WAAHH" .

Posted: //
April 29, 2016, 9:57 p.m.

The EULA has a clear disclaimer regarding product expectations revolving around the notion of volunteering to test the game and surrendering your right to compensation. If you have logged in to the game successfully you accepted no guarantees at all when you checked the box and clicked continue, they even include the word 'contract'. Those who didn't/can't log in can get a refund I'm sure but why would you do that? The game is well worth suffering a few typical BETA obstacles in order to play ASAP!

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