Getting kicked back to hangar

Posted: //
July 6, 2016, 6:28 p.m.

Updated //
July 6, 2016, 6:36 p.m.

After todays update 4/4 times I got a game for TDM, it would just sit on the loading screen for a good while and then kick me back to the hangar in the end.

I noticed the last map specifically I was loading was the night version of Dry dock, and all the 3 others at least been Dry dock as well, but didn't notice if they were all night versions or not, dunno if that have any relevance, or if its just coincidental

EDIT: This also happens when trying to go into a "training match".

Tutorial Works fine though

Posted: //
July 11, 2016, 3:30 a.m.

i have the same issue, but it does it with all maps.
i have tryed everithing that i can to solve it, but i cant from my end

Posted: //
July 11, 2016, 12:50 p.m.

Me too!

Posted: //
July 11, 2016, 1:17 p.m.

I also can no longer play the game, very upset since it was so fun. Please fix this soon!

Posted: //
July 11, 2016, 1:20 p.m.

Redfoxx#6476 posted (#post-40259)

Me too!

send a ticket to support.
here is the link

im my case they said that my cpu can't handle the game now... so now i kynda want to cry.
PD. got a dual core 2 duo at 2.9GHz

Posted: //
July 12, 2016, 9:44 a.m.

Updated //
July 12, 2016, 9:44 a.m.

It sounds like your connection may be having issues, please check your PING here. As it could be causing you to disconnect and get kicked back to the previous screen. The lower your PING the better.

Die_Ki, for the issues with your system specs. The current specs are listed below. These may change throughout the beta. You have been able to access the game up until this point. It very well could be that the updates to the game caused it have conflict with your system. However I would go ahead and check to ensure that your PING is low.

Recommended Specs
Windows 7 64-bit or Higher (64-bit only)
Intel Core i7-4770 - 3.4 GHz
8 GB of RAM
DirectX 11 compatible Video Card with Dedicated 2 GB Memory
11GB hard drive space available

Minimum Specs:
Windows 7 64-bit
Intel Core i5-4690T - 2.5 GHz
4 GB of RAM
DirectX 11 compatible Video Card with Dedicated 1 GB Memory
11GB hard drive space available

Posted: //
July 12, 2016, 3:14 p.m.

Hi @all!

@Ki: I'll send a bug report ingame some days ago!

My ping is about 8-10ms to a random server.

My specs:

Windows 10
i7-5820 - 3,3 GHz
nvidia Titan X

It should run very fine. And I'll have no idea whats going wrong..... smile

Posted: //
July 12, 2016, 10:25 p.m.

I even had been writing with support and in the end he just had to give up too and send it in a bug report (I did send a bug report ingame myself as well before contacting support in first place), that is 4 days ago the last reply from support about just sending it as bug report, really sad I can't play the game smile

Posted: //
July 13, 2016, 9:28 a.m.

Please follow up with support and provide your DxDiag and MSinfo if you have not yet To gather these files please follow the instructions on how to get your DxDiag below:

Press the "Windows Key" + R.
In the "Run" window type DXDIAG.
Once the DirectX Diagnostic Tool opens, press “Save All Information.”
Save your DxDiag to your desktop.
Attach your DxDiag to your response.
Please follow the instructions on how to get your MSINFO below:

Make sure that your Windows is fully updated before obtaining your MSinfo.

Press Windows Key + R.
Type MSInfo32 and press Enter.
In the MSInfo diagnostic window, click File, then Save.
When the Save As window appears, choose Desktop.
Name the file "MSInfo" and click Save.

Send them to our Customer Support Team here.

Posted: //
July 13, 2016, 11:51 a.m.

Thanks for the advice Draex. Bug report is on the way.

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