Launcher loading black

Posted: //
Aug. 11, 2016, 2:59 a.m.


I was wondering if anyone else has had this happen and knows how I can fix it.

When I launch the client, it loads straight to the tray and I have to do some double-clicking to get it to show the window. When the window pops up all it has is the top bar (title, support, forums, patch). I can click the Patch button but it freezes the client, The support and forums work on and off, the repair and setting as well as minimize and close do not work. The rest of the window is black.

My system is:
Windows 7
Intel i7 Gen 6
EVGA 980Ti x2 in SLI
64Gb RAM

I run the game as administrator and I tried reinstalling once already.

Any help is appreciated.

Posted: //
Aug. 11, 2016, 10:02 a.m.

Hello Kuroteren,

Our support team would be happy to take a look at this for you. Please submit a support ticket from the website here.

Best Wishes!


Grey Box Games Technical Support Agent

Submit a Support Ticket Here:

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