I like the concept, I like the look and I like most of the execution of this game. I have put in some hours and supported the game with some bucks but...
It seems like at least once a night, I will have a match finish with the match's points not being tabulated to my ship. Win or lose, this makes me feel empty about the game I just played. I am already facing a heck of a grind to get anywhere on my tier 4 ships, this takes wind from my sails. You do not want me to question the grind anymore than I already do. I'm already on that edge.
Add to this the absolute uselessness of the match maker. Playing four or five matches in a row where one side (often mine) is so poorly matched against a superior opponent, one questions why one plays. It's supposed to be fun, right? I consider myself an average player, feel free to blame me for the teams performance, that's always fun and easy to do on boards like this but we all know when a match starts if one side is stacked.
I don't define fun as victory. Some of my favorite matches we have lost. It is the games function and in it's interest to provide the circumstances for all players to have fun. Do not leave your players as I am all too often finding myself. Wondering why I am playing.