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Tabbyfoo

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Hello Thunderheart!


We've opened a support ticket for you regarding this issue. Please check your email for ticket #18833 and respond with the requested information.


Thank you!

Hello Captains!


We have a solution for this issue. If you see a black screen after accepting the EULA , you are likely missing the "media feature pack" from Microsoft. You can download these files here:

https://www.microsoft.com/en-US/download/details.aspx?id=49919 for WIN 10

https://www.microsoft.com/en-us/download/details.aspx?id=42503 for WIN 8.1


Hope that helps!


See you in the skies,

Hey Slowilly,


I've opened a ticket for you regarding this forum post. Please check your email and respond with the requested information.


Thanks!

Hello, Immilis!


I've opened a ticket for you regarding this post. Please check your email and respond with the requested information.


Thanks!

Hello Nicilium,


I've just opened a support ticket for you regarding this post. Please check your email and respond with the requested information.


Thanks!

Hello Kiwi,


I've opened a ticket for you regarding this post. Please check your email and respond with the requested information.


Thanks!

Tabby

Hello Plastik!


I've opened a ticket #16960 for you regarding your report of this issue. Please check your email and respond with the requested files!


Thanks,

Tabby

Hello Eldraed,


I've opened a ticket #16958 for you regarding your report of this issue. Please check your email and respond with the requested files!


Thanks,

Tabby

Grey Box Support