Salutations et bienvenue.

Je comprends votre déception face au manque de langue française dans le jeu.

Il arrive bientôt. Nous aurons plus de nouvelles dans quelques semaines sur le calendrier pour son arrivée.

Excuses pour ma très mauvaise tentative de français avec cette réponse.

Sounds like it could be a driver issue? Tech support will need to look at logs to know for sure but are you running the latest Nvidia or AMD graphics drivers?

Похоже, это может быть проблема с драйвером? Техническая поддержка должна будет внимательно следить за журналами, но вы используете новейшие графические драйверы Nvidia или AMD?

Pokhozhe, eto mozhet byt' problema s drayverom? Tekhnicheskaya podderzhka dolzhna budet vnimatel'no sledit' za zhurnalami, no vy ispol'zuyete noveyshiye graficheskiye drayvery Nvidia ili AMD?

So sorry for the bad experience here. There's a single matching server for North America and another for Europe on PlayStation, but beyond the territory split, there's no other "server to jump to". Once we have the AI based slot filling migrated to PS4, this situation won't happen. We'll be able to dial the queue time to a more appropriate setting (we think 2 mins is a good max as a rule of thumb). We agree playing is more fun than waiting.

Please bear with us while we get some of these systems on line over the coming months.

YMMV - You can also use all of the hero ship parts/coatings on other ships of the same class (which is what someone above was asking for).

Hero ships also give you a turnkey way to do vet matches from the start and get convertible XP just having them in your fleet every match (as they are treated as fully researched ships from day one).

And as others have pointed out, they often have specific functions/roles. They are not meant to be better than ships you can level up at equivalent tiers. For that to be true, we would be pay to win, which is not what the game is about.

Founders packs on PC, sort of, as you receive a key to be redeemed. Giving the key to someone else to redeem is how that would could work. I'd need to check on PS4 as I think it has to go through the PS Store functionality that way.

For GP and bundles, alas, there isn't currently a way to do so. Perhaps some day but we've got a lot of other functionality and fixes to get through before we get to it.

Good questions though.

Thanks for the suggestion. On a related note, you earn some GP by doing the captain progression missions which should allow you to get some vanity items.

Two of the forthcoming features that will help the transition for more people getting to T5 is in the roadmap (and going live on PC by the end of this month):

Matchmaking

In the PC 1.9 update (coming in late September if things go according to plan), one of the major changes you will see has to do with matchmaking. We understand the frustration some folks have when they queue for a recruit fleet game and get pulled into a veteran match. At the same time, legendary squads getting pulled into vet matches or not being able to get matches with a tier five ship in your fleet because there aren’t enough players at that level of the game yet.

The fixes to address these issues are as follows:

We will have hard divisions between the fleet queues. That means, even if you have all decked out T2s in your recruit fleet and a high MMR and you queue for recruit, you will 100% of the time get only get a recruit match. That said, we do not want to dissuade people from having T2s in their veteran fleet if they feel that they need that ship to fill a role. So in short, the only time you’ll see a T2 in a vet match is when a player has deliberately placed it in their vet fleet and queued for a veteran match. That same player may well have full T4s in every other slot, but he’s choosing to play the T2 either for progression, xp conversion or just team comp needs.

We do still want to have a “safe” matchmaking pool for solo-queuing newer players, so they aren’t immediately fed to more experienced sharks who happen to also be playing their recruit fleet. There will eventually be a matchmaking pool specifically for those players. Once they reach a certain fleet rating or MMR rating from skillful play, they will graduate to the “general” recruit fleet pool.

At the higher end of the spectrum, similarly, if you queue for a legendary match, you will only get a legendary match (not a vet level match that includes T2 and T3 with legendary battle bonus rewards). This should help players who have T5s currently going unused and who are unable to make progress in kitting out those ships with amazing new modules. Hopefully this approach will also create a draw for those players with T4 ships to step up to tier 5 and those real legendary battles, where the greatest challenges and rewards lie.

Queues

These changes will have impact upon matchmaking logic and thus queue times. Our game is reaching an audience size where we feel comfortable making some of these changes but one of the things we’ve learned is that folks leave and quit the game when the queue times get too long. So we need to manage that issue carefully. Also, it’s not as fun sitting in a queue as it is battling. We want the Dreadnought experience to be about play, not about waiting.

We have two features coming in the future to address these issues:

AI “slot” filling - There’s two elements here. First, we will be tweaking the AI to have greater skill granularity between the easy onboarding/early proving ground matches and the brutal teamwork and skill shown in the Havoc mode AI. Second, we will then set a “hard time limit” for queues where we will make the best possible matches with folks in the queue at that moment given the parameters above. We will then supplement any open team positions, taking care to balance the teams, with an appropriately skilled/talented AI player. In most games, we expect there to be no AI players, but at certain times of day and certain matchups (particularly T5 legendary matchups for now) it’s likely to be unavoidable. This situation will evolve over time.

This next bit is further out on the time horizon, but re-queuing from end-of-match screen directly will be possible. The objective here is to have players who played well together, continue to play and socialize together. This will take the form of being able to requeue directly from the end-of-match screen and then being able to chat or squad up with folks from the prior game who have also just requeued. The goal is have folks spend more time battling, making friends and less time queuing.

This issue is covered in the roadmap.

"Progression and Scoring Tweaks

We will be removing research of “the next ship” in the tech tree as a requirement for having a “fully researched ship” for purposes of generating convertible XP and receiving XP and credit gain bonuses.

We want scoring to still be the primary driver of XP and credit gain, however we are exploring designs that would reward players with some minimum amount of XP by some factor of match length, so that folks who are just learning the ropes or are new to a vet or legendary fleet can continue to progress. Performance would still trump participation and we would take steps to avoid exploitation, but as the game exists currently, people are hitting progression walls where they just can’t build ships appropriately to become competitive in a reasonable timeframe. Some minimum amount of progression for “time spent” we believe would help that situation.

We want scoring events that happen in-game to be presented more clearly. It’s often not obvious what you did to receive a scoring event/ribbon and to allow for different kinds of play. For example, tanking right now doesn’t have a scoring event associated with what is a very important role.

There are certain points in the ship progression curve that we are seeking to flatten a bit so that there are fewer hard “walls.” The intent here is to make these points feel less like a grind.

In the longer term, while we soften the ship progression areas, we will eventually replace officer briefings with a crew. These crew members will have their own progression to allow for additional rewards on a more consistent cadence (rather than just module or ship upgrades alone). We also feel these systems will create greater variation and customization of ships for a given play style even within the same class or tier.

Lastly, we want to implement a reward system for daily play. We’re still discussing exactly what form that will take, but we want to reward our players who log in and play multiple days a week (and entice others to do so as well)"

Stay tuned.

Territories is coming and Havoc is a cooperative "wave survival mode" (which will eventually make its way to the PC too).

There will be solutions for this situation shortly too regardless of the community's overall progression. An upcoming post on the Dreadnought roadmap will provide some insights very soon. I also am looking forward to using my T5s more than I'm currently able to.