My point though is that even Battleborn could have kept it's tiny community if their match making had a way of balancing across different levels of players. But it did not, so it became pointless to even queue, since every game was a disaster in balancing. Once it was evident there was no hope, we fled that game!
Fractured space with it's larger player base is showing balancing problems too.
So building in some sort of balancing system to your matchmaking allows a game to survive periods of low population, and helps keep people from giving up and leaving the product. I want this game to succeed, I've put cash into this game and have hopes for it, but if the gameplay is imbalanced and rarely fair, then I will leave and find something else.