One of the speakers mentioned that the player retention metrics improved with the shipyard update.
The Recruit matches are a great idea. Taking new friends into recruit is much better than having them queue with me in the old patch. Limiting access to modules and crew perks makes the game much more accessible.
For a new player, I agree that the shipyard update had some very successful parts. And higher player retention makes sense.
With respect, please consider that the improved player retention metrics might not be attributed to the tier system as a whole as much as to the recruit tier exclusively. It's very appreciated to have a zone friendly to new players, but other parts of the shipyard update I dislike very much. It's possible to keep what made the update a success in player retention and also move forward with some of the good ideas put forward by the community.
Right now, I'm playing the game more but enjoying it less. The tier system outside of recruit is not fun or rewarding. There are ten things Dreadnought can sell me that I am genuinely excited for, but reduced grind is not one of them. The art, all of it, is awesome.