I edited it so that it's not just a wall of text now.
From my perspective, and from the perspective of the vast majority of this community, they messed up, and I'm done trying to argue how they should fix their issues. I have a problem when a game not only loses a vast majority of it's player base, but also makes them feel like they wasted their time. Time trying to provide feedback, make something they loved and really liked better, and being told that your ideas will be considered, before for all I know, they are never mentioned again. That's where I'm at right now, and it's going to take something bigger than "here have a founder pack" or "we're working on it" to change that. It's rubs in and makes sure that you know that the game is only in closed beta, that we the players, are expendable, and perfectly replaceable.
The entire high ranking community for competitions, just playing, testing, everything, basically vanished overnight, and the devs haven't even tried to reach out to figure out why. I wasted at least 200 hours, probably around $140, and this isn't even mentioning all of the other high level players who have spent time trying to help this game. In one update, this game lost nearly everyone left from Alpha, most of the folks from early beta, and more that I am not even familiar with. I understand this is a business with a profit motive, I understand that they want to make money off this, I understand that they have THEIR way that they believe the game should go. But when they don't even listen to the simplest balance changes and go with what they think it should be, only to be proven that it doesn't balance anything... Lets just say it gets old real quickly. The ONLY reason I am not asking for a refund is because (A. I doubt I wouldn't get it, and (B. I actually hope this game turns out into something worth my time and it won't be wasted.
I hope this game actually becomes something enjoyable and popular. But right now, I know for a fact that this is just not going to happen. And that is incredibly disappointing. Because I'm having to move on to other games because I just can't deal with dreadnought any more. Sure, I have other games that I enjoy, and that I am playing in the mean time. But Dreadnought had something special that I wanted to make better, and all of my time trying to make it better was wasted, amounting to nothing. That is my reasoning, it is why I think and feel the way I do, and it's probably not changing at this point, because the devs aren't going to put actual effort into it in any way that I am going to see. I don't care to watch the streams any more, and they don't really post much on facebook. So there you have it, it's not pretty, but it's the truth.
Post Edit Note:
I appreciate that a community manager acknowledged my post, however it doesn't solve a problem that has been present in this company for a long time. Every time someone voices their disappointment in the game, the company goes on the defensive rather than seeing what can be done to resolve grievances. Sure, this is a problem that has likely been made worse by various trolls whittling down their patience over time, however it is a problem none the less. Presuming I am only saying this to make you have a bad day, rather than reaching out to try and see what could be done to fix the problem, is going to solve nothing. It won't bring me back, and it won't bring back all the other high level players who left this game after the most recent update. Even if I'm not the one you reach out to, there are plenty of other disappointed high level players who have left the game over your most recent update. They've been the main ones testing things for you, and suggesting balance changes from the community, and the vast majority care about this game. Whether I agree with everything they say or not, that's enough for me. I said I don't expect this game to be enjoyable or popular, not that I don't want it to be.
As I said, I do not have an interest in watching the community livestreams or developer chats, and my schedule doesn't allow me to make it to any of the round tables. As of yet, those have seemingly been the only ways that feedback has actually been accepted and acknowledged. Actually hearing back, "Hey, we like your feedback, we'll try implementing that", or saying which/what part you will try implementing, or "We appreciate your suggestion, but we're not going to be implementing your feedback at this time." Even if something happens, and you are unable to implement something like you said you would, and you have to tell the community it won't be implemented for reason X, Y, or Z, I know I would personally be much less upset . If visibility has been an issue for you, then there's your solution. You could even change the #progression-updates channel on discord to a channel only the devs can post in, where you say what will or will not be implemented, and what you are attempting in a way that nearly everyone who cares can see. You need to make Dreadnought look good for casual players, okay, I get that, but in joining the Dreadnought Beta Testers Discord, people are actively stepping towards testing and fixing the game, rather than just playing it casually. You could probably get me and quite a few other high ranking players back if you did something like that.
I could probably also get most of the high ranking players who left to tell you why, so the developers and the long time player base you lost with this most recent update can work together to make this game better rather than suffering from the "disconnect" you describe. However, I doubt I'm going to be able to convince anyone unless they feel like you'd listen. Otherwise, I guess this will have just been me venting with no progress or change for either party.