I figured as long as the forum isn't super busy yet and the game is in development, I should get this mildly uncomfortable discussion out of the way. But don't worry, it'll be fine. :)
So I used to play this other sci-fi space MMO that shall not be named. It was developed by a studio, which in turn was owned by a larger parent company that runs several MMOs - pretty standard. I played it from early 2012 to the end of last year, as F2P, but I did make some "micro"transaction purchases (just for full disclosure). Now this game, as I understand, is doing incredibly well financially, but in my opinion is doing terribly in quality. I left because over the years they (probably the parent company) focused on maximizing profit at the expense of making a quality game.
Bugs went (and still go) unfixed for years; lack of testing allows bug-riddled and game breaking stuff onto the main server; new things to buy get pumped out despite these problems; power creep runs rampant because a new shiny has to be more OP to sell; nearly everything is time-gated grind (including anniversary celebrations); no development is allotted to user generated content, PvP, or anything that doesn't make a quick buck; communication is almost exclusively PR work; and the lead dev doesn't help the problems by being so out of touch that I question whether he develops the same game we play.
So where does this tie into Dreadnought? Well, I point out all these issues because they are a product of years of neglect, short-sighted designs, bad design, and overmonetization. However, the game started exactly where Dreadnought is now: a great looking, promising MMO still in development with open communication and transparency. But over time, the game lost its transparency, it lost its focus on profit and quality, it lost its communication, and it lost its attention to player input.
That could happen with Dreadnought. I don't want that to happen. None of us do, of course! So I'm saying this now to show what can happen if we, us the community and you the developers, get out of touch. I don't mean any of this in a bad way. You guys are doing a great job so far and I want it to continue, so here are a few key points to make sure that Dreadnought remains a great and respectable game:
1. No matter what, keep the line of communication open. I might not like a decision, but if we can talk it out then I will come to respect the decision. The only thing that p!sses me off more than a terrible change is being silent about it. The most powerful tool we have as humans is communication! I also want to make sure that you'll be aware of my satisfaction, because I will always give credit where it's due. :)
2. Help us help you. The PvP community - yes the entire community - in the aforementioned MMO was wiped out by neglect. On many occasions, I and plenty of others offered to do the work in, for example, determining how to rebalance gear for PvP or creating better systems to sort UGC quests. Silence. Nothing. We really do want to help you guys out the best I can to make the game better! We just need to know that you guys are there with us.
3. Integrity, integrity, integrity. Naturally, the only thing that p!sses me off more than being silent is lying to my face. The most tragic part of my little rant-story is that on so many occasions, the studio (I won't say anyone in particular) flat out lied. They lied about bugs "always working as intended," only to backtrack on that later. They lied about how stuff would affect the game. They said what they'd never do only to do it. I can only urge you, be honest!
If you guys keep being honest, open, and helpful, Dreadnought will keep being great. I'd hate to see great potential wasted, and that's why I say this. Dev guys, you're doing awesome. Don't stop doing awesome.