1. What personally identifiable information is collected and how it is collected.
3. Our policies concerning children’s personally identifiable information.
4. How personally identifiable information that we collect is used.
5. With whom personally identifiable information may be shared.
6. What choices are available to you regarding the use of your personally identifiable information.
7. The security procedures in place to protect the misuse of your personally identifiable information.
10. Residents of the State of California within the U.S, .
What Personally Identifiable Information Is Collected and How It is Collected
Personally identifiable information, or personal information, is information that identifies you and may be used to contact you either online or offline. Grey Box collects personal information when you register and create a user account in order to access certain content and/or utilize aspects of the Services. Grey Box may also collect personally identifiable information during the course of your use of the Services and/or in connection with marketing or email campaigns. We do not require, as a condition of participation in any of our Services, that anyone disclose more information than is reasonably necessary for them to participate in an activity.
The type of personally identifiable information collected will vary depending upon the activity and may include your first and last name; e-mail address; account information for certain third party third sites or networks, such as Facebook and Twitter; account information from third party platforms or consoles such as Sony (e.g., PlayStation®) Microsoft (e.g., Xbox® One), Nintendo (e.g., Switch™) and Valve (e.g., Steam™); phone numbers; mailing address; and zip code. We will also collect the contact information of your friends, if you choose to connect your contacts and address book information with Grey Box, and/or if you choose to connect those accounts with your Grey Box account your login credentials to your social network accounts, such as Facebook and Twitter.
We also may automatically collect certain information when you use our Services, such as a device identifier (but not the UDID), MAC address, Internet Protocol (IP) address (if using a browser), operating system, computer type, software, the browser type, the address of a referring site and your activity on Grey Box. You can enable or disable location services when you use Grey Box at any time, through your browser settings. This information is not treated as personal information unless we combine it with or link it to any of the personally identifiable information mentioned above.
At any time, but only once per calendar year, or as otherwise required under applicable law, you may contact Grey Box to review the personally identifiable information that Grey Box has collected about you. If you discover any errors, please notify Grey Box and the information will be corrected. To review the personally identifiable information that Grey Box has collected about you, send an email to firstname.lastname@example.org with the subject line: “Personal Information Review Request.”
Cookies and Other Tracking Technologies
We use “cookies” on this website. A cookie is a piece of data stored on a website visitor’s hard drive to help us improve your access to our website and identify repeat visitors to our website. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our website. Cookies can also enable us to track and target the interests of our users to enhance the experience on our website and provide support for the internal operations of the website or some of our online services including apps. Usage of a cookie is not linked to any personally identifiable information on our website.
Most browsers are initially set up to accept cookies. You can, however, reset your browser to refuse all cookies or indicate when a cookie is being sent. Please consult the technical information relevant to your browser for instructions. If you choose to disable your cookies setting or refuse to accept a cookie, some parts of the Service may not function properly or may be considerably slower.
Grey Box uses the following cookies on the Site:
This is a general purpose identifier used to maintain user session variables, which may include tracking a user’s stage in the signup process, what marketing campaign brought them to the site, and/or similar information used to enhance a user’s experience
Cross Site Request Forgery cookies are used as a security measure to prevent malicious websites and/or programs from using an otherwise authenticated user’s web browser to perform unwanted actions.
We do not knowingly collect personally identifiable information from someone we know to be a child under the age of thirteen (13) without prior parental or guardian consent. IF YOU ARE 13 YEARS OLD OR YOUNGER, Grey Box REQUESTS THAT YOU NOT SUBMIT ANY PERSONAL INFORMATION TO THE SERVICES OR TO Grey Box. Our websites and application do contain features that may be attractive to children, however, and children should not be granted access to any passwords or use of the parent or guardian’s account without direct monitoring and supervision by the parent or guardian. Grey Box is not responsible for any unauthorized use of accounts, and we encourage everyone to protect their passwords and not disclose them to anyone. If Grey Box discovers that a child age 13 or younger has provided us with personally identifiable information, we will delete that child’s personally identifiable information from our records.
How Personally Identifiable Information is Used
We will only collect information to the extent necessary for us to provide our Services. We will also use personally identifiable information to: provide you with any information or material you may request from us and to process or complete any transactions; respond to your e-mails, questions or comments; analyze usage and trends and personalize and improve Grey Box and your experience when you use our Services such as suggesting content or features that may match your interests and level of gaming experience; send you confirmations, updates, security alerts and support messages; find and connect with your friends and contacts (with your permission); pair you with a user of our mobile applications who has first provided your personally identifiable information (such as your phone number or e-mail address) in order to be paired with you in connection with using our mobile applications; alert you of new products, promotions, special events and offers; and, for any other purpose for which the personally identifiable information was collected. We may also use personally identifiable information to allow us to deliver messages to your personal accounts on certain third party sites or networks, such as Facebook and Twitter. We may also need to use your personally identifiable information to (1) respond to subpoenas or court orders, (2) to establish or exercise our legal rights or defend against legal claims, (3) protect the safety or property of our employees, contractors, customers, users or others or (4) to the extent otherwise required by applicable law.
If at any time you wish to opt-out from having your personally identifiable information used in order to send you emails from Grey Box about new products, services, or promotions (i.e., marketing emails), you may contact us at email@example.com with the words “Opt Out” in the subject line of your email.
Sharing, Selling or Renting of Information
We may also disclose personally identifiable information to third parties in order to comply with the law or requests by law enforcement agencies, to enforce our Terms of Service, or to protect the rights, property or safety of our website, users of our website and others. We may also share with third parties general information that does not include personally identifiable information, such as demographic, analytical or aggregated non-personally identifiable information.
In the event we are acquired by or merged with another company we may transfer your personally identifiable information to the new company.
Your Access to and Control Over Your Personally Identifiable Information
You may request that we delete your user account(s) or, if you have not established a user account, your email address, and any related data at any time. If you wish to delete your user account(s), please email us at firstname.lastname@example.org with the words “Delete Account” in the subject line. If you do not have a user account and wish to delete your email address or other personally identifiable information that you might have provided through your use of the Services, please email us at email@example.com with the words “Delete My Information” in the subject line.
How Your Personally Identifiable Information Is Protected
The security of your personally identifiable information is important to us. We have implemented technical, administrative and physical security measures to attempt to protect your personally identifiable information from unauthorized access and improper use. However, please understand that no security measure is perfect or impenetrable and therefore we cannot guarantee the absolute security of your personally identifiable information.
We also protect your personally identifiable information offline. Only employees who need the information to perform a specific job (for example, customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Grey Box is a U.S. based company and information you provide to Grey Box will be transferred, stored and/or accessed from the United States.
Bulletin Boards and Chat Areas: Users of the Services are solely responsible for the content of messages they post on public forums, such as chat rooms and bulletin boards. Users should be aware that when they voluntarily disclose personal information (e.g., user name, e-mail address, phone number), as well as other personal ideas, photographs, writings, music, comments, suggestions and other materials (collectively “User Content”); on the bulletin boards, blogs, or in the chat areas, that information can be collected and used by others and may result in unsolicited messages from other people. You are responsible for the personal information you choose to submit in these instances. For example, if you list your name and email address in a forum posting, that information is public. Please take care when using these features.
Please note that Grey Box does not control who will have access to the information that you choose to make public, and cannot ensure that parties who have access to such publicly available information will respect your privacy or keep it secure. Grey Box is not responsible for the privacy or security of any information that you make publicly available on through the Services or what others do with information you share with them on the Site. We are not responsible for the accuracy, use or misuse of any User Content that you disclose or receive from third parties through the Services.
Links to External Sites and Social Media
2415 West Alabama, Suite #208
Houston, Texas 77098
Residents of the State of California within the U.S.
Beginning on January 1, 2005, California Civil Code Section 1798.83 permits California residents to request from companies conducting business in California a list of third parties to which the company has disclosed personally identifiable information during the preceding year for direct marketing purposes. Grey Box has not and will not share your personally identifiable information with third parties for their direct marketing purposes; accordingly, it will not maintain such a list of third parties. If you are a resident of California and want additional information confirming how Grey Box does not share your personally identifiable information with third parties for their direct marketing purposes, you may contact us at firstname.lastname@example.org with the words “California Privacy” in the subject line of your email.
If Grey Box has provided You with a translation of the English language version of this EULA, You agree that such translation is provided for Your convenience only and that the English language version, not the translation, of this EULA will be legally binding on You.
Last Updated: February 23, 2017
YOU’RE USING AN UNSUPPORTED BROWSER.
Certain features may not display or work as intended. Please use the latest version of Chrome, Firefox, Microsoft Edge or Internet Explorer for the best experience.