Hi Grey Goo Community!
This is a more official response to all of the questions coming up regarding performance and bug related issues that you've seen since the game launched, and what we're doing about them.
First, we have indeed been working on the next game update, but have had some difficulties in finalizing it. We've had to evaluate the integrity of each item, which has pushed the update's release back a bit. We hoped it would be out this week, but that obviously is not going to happen. We're now targeting for an update later next week... if all goes well with our final testing.
We've been listening to your feedback, even if we haven't had time to respond to each post. We have been taking that feedback into account when game changes are planned. This includes how we are resolving issues in matchmaking, disconnects, regional limitations, and performance related concerns. I'm happy to report that we have made progress on all of these.
So what is in the next update? Here are the immediate highlights (more will be listed in the update notes):
- Region lock restrictions lifted with in-game toggle
Ability to rejoin a game after being dropped
Increased server disconnect delay timer:
A screenshot of the region lock checkbox:
And a screenshot of the 'Search Expanded' indicator:
Keep in mind that not all reported issues will make this next update, including many of the FPS/lag concerns. Those are still being worked on and we expect more progress for them in the following couple of updates. Related to future updates, we are also working on a new public process that will involve the community in these changes, more on that soon as well.
If you are having any game related issues, please submit a support ticket to our support desk so they can either resolve a localized problem, or get more information on your system's hardware that may help us to resolve a wider range of player concerns:
If you have any questions about the upcoming update, let us know here on this post!