0 Topic(s), 16 Post(s)
Joined: 1 de Marzo de 2016 a las 10:16


Hello Astor Jam,

Please submit a support ticket if you have not already done so.

Hi Nicolas!

Can you please send in a support ticket with your DxDiag and MSINFO files so we can take a look at your system and assist you with troubleshooting?

It is very important that before you gather these files, please make sure you have run Windows Update and installed all recommended and optional updates. The method for running Windows Update varies depending on which version of Windows you have installed. You can find step by step instructions for your operating system here.

If you have encountered an error message, please include a screenshot of the error with your response, along with the files below.

Please follow the instructions below for obtaining your DxDiag file:

- Press the "Windows Key" + R.

- In the "Run" window type DXDIAG.

- Once the DirectX Diagnostic Tool opens, press “Save All Information.”

- Save your DxDiag to your desktop.

- Attach your DxDiag to your response.

Please follow the instructions on how to get your MSINFO below:

- Press Windows Key + R.

- Type MSInfo32 and press Enter.

- In the MSInfo diagnostic window, click File, then Save.

- When the Save As window appears, choose Desktop.

- Name the file "MSInfo" and click Save.

"When asked if Rime would have any DLC or post-launch content, [TequilaWorks CEO & Creative Director Raúl] Rubio said that they 'do not have any plans for additional content for RiME at this moment.'"


Hello jcchGB,

We released a patch on July 18th. You can view the announcement here:

If you find that after you patch your game, you are still experiencing issues, please open up a support ticket here: We have agents available 7 days a week to provide assistance.

If you would please submit a support ticket at the link above, I'm tracking all reports.

Hello Edycon and Klingsor,

We released patch 1.0.1 recently note here

If you are still experiencing performance issues after patching the game, can you please submit a support ticket here:

We are gathering information for our QA department to investigate for future updates.

Best Wishes,


There is not currently a demo available.

Just making a note here that Alainternaute has already sent in a support ticket after I replied to his post on Steam forums. smile

This is fantastic! I appreciate your creativity and the composition of the piece.

This is totally amazing! (O.O)